My family and I would like to express our sincere appreciation for the home perimeter drainage site assessment and corresponding repair that was well done.
Workmanship was of very high quality, on time, and within the provided estimate. The site was left very clean and all waste materials removed. You went above our expectations for a number of occasions.
I would have no hesitation in recommending you for other individuals who require your expert services.”
Tom H, PEng
Western Waste Water Management stated they would be efficient and stay until the job was done – they exceeded! The yard was barely displaced from the work despite many perimeter trees which required digging and the toil on the grass was hardly noticeable. They are thorough, efficient, knowledgeable, and a pleasure to work with and I recommend them to you.
I recently hired Western Waste Water Systems to complete drainage work at my home. I had the perimeter drains on the north and west sides of my home necessarily replaced with a new system recommended and built to current code requirements –a two part system for ground and rain water. Jackson Twa and his team, worked at my home and performed the work together, even over the weekend on Saturday and Sunday. They impressed me with their commitment to hard work and obvious skill using hand shovels and machines in digging straight deep trenches and hardly disturbing the nearby vegetation.
Western Waste Water Systems is thorough from start to finish of a project. When I first contacted their office, Jackson came to the site straight away to inspect. Following, he assisted me in performing a camera view of the drain system and made recommendations based upon those results. He provided me sketches and a detailed synopsis of the strategy to excavate my yard prior to commencing the work, and briefed me on progress midway through. Jackson replied quickly to my emails and offered flexibility in terms of scheduling the work to be performed and the job got done within the estimated time frame.
Western Waste Water Systems is competent. I am an Oak Bay resident and when I saw water near the level of my home’s foundation, I panicked. Jackson’s ability to validate my concerns and draw upon his experience and training to explain the situation of how the water table works in this area and advise me; in a professional manner without any defensiveness to my questions quickly turned my concern into curiosity and an interest in buildings and foundations. With his thoughtful approach to the completion of the work and style of interacting with me as his client, he is friendly and genuine; I not only have confidence in the work which was performed, but also I feel valued as a client.
We feel very fortunate that we chose Western Wastewater to design and implement our new septic system. From start to finish they were extremely knowledgeable, professional, meticulous and thorough.
We could not be happier with the job they did and we also have complete confidence in their ongoing support and maintenance. We really enjoyed working with them and wholeheartedly recommend Western Wastewater Systems! If anyone wishes to contact us for further information they are welcome to do so.”
Blythe Baillie and David Norman
Land’s End Cat Lodge
Fantastic service, professional installation and a great maintenance plan. We are extremely happy!”
Prospect Lake, Saanich
With my old septic system failing, Western Wastewater was able to figure out the problem and provide me with a real solution and a workable budget. I am very satisfied and will definitely recommend.”
Ardmore, North Saanich
Friendly, professional and on time. My new septic system went in without a hitch. By the book installation and they brought their own heavy equipment. These guys are pro’s”
The guys at Western Wastewater are courteous and professional. Great service. I will definitely use them again!”
Very timely and informative response. Satisfied with the service.”